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Is Adam Cassidy from Pitney Bowes dumb or rude?

The first thing I learnt when I started working in a office was to always answer the phone with the business name, my name, ‘how can I help you?’

Today, like many other times, the next thing I heard was click – obviously the caller had dialed a wrong number. But when I call a wrong number I always apologise for inconveniencing the receiving caller.

However today, with the caller’s number on the display of my phone, I decided to teach this rude prick a lesson.

So I called back and got the voice mail of Adam Cassisdy from Pitney Bowes Australia. I told Mr Cassidy from Pitney Bowes Australia that I was the person he had just called earlier and hung up on. I also told him I was going to blog about how rude he was. What I didn’t tell him is that we are currently in the market for a product that Pitney Bowes sells. We shan’t be purchasing from Mr Cassidy or Pitney Bowes.

But my question to you is this; is Mr Cassidy A) Rude, B) Stupid, C) Both?

2 replies on “Is Adam Cassidy from Pitney Bowes dumb or rude?”

We have the same problem with Pitney Bowes in Canada. You would think a company that targets businesses as customers, would have better sense.

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